Designing a custom mug is easier than you think. Whether you're making a gift, branding your business, or just want a mug that's 100% yours, this guide walks you through the process.

Step 1: Choose Your Mug Style

The first decision is which mug fits your needs:

Mug Style Best For Size
Classic Ceramic Mug Everyday use, gifts, BOGO deals 11oz
15oz Ceramic Mug Big coffee drinkers, more design space 15oz
Black Magic Mug Surprise gifts, reveals 11oz
Gold Trimmed Mug Elegant gifts, special occasions 11oz
Fluorescent Mug Fun, bold, eye-catching designs 11oz
Travel Mug Commuters, on-the-go 14oz
Bulk Order Mugs Businesses, events, 10+ mugs 11oz

Not sure? Our classic ceramic mug with BOGO offer is the most popular starting point.

Step 2: Prepare Your Image or Design

For the best print quality:

  • Resolution: Use images at least 300 DPI. Recent phone photos are usually fine.
  • Format: PNG or JPG work best. PNG is ideal for transparent backgrounds.
  • Dimensions: For 11oz, the printable area is roughly 9.5" x 3.5". For 15oz, about 9.5" x 4.5".
  • Colours: Bright, saturated colours print best on white mugs.
  • Text: Keep fonts large and readable on a curved surface.

Don't Have a Design?

  • Use one of our built-in templates
  • Upload just a photo and we print it edge-to-edge
  • Send us your idea and we design it for you - contact us

Step 3: Upload and Customize

  1. Go to the product page for your chosen mug
  2. Click Upload Image or Customize
  3. Upload your photo or design file
  4. Adjust positioning, zoom, and rotation
  5. Preview your mug before adding to cart

Step 4: Place Your Order

Add to cart and check out. Choose:

  • Local pickup - Free. Pick up at 3282 Dundas St W, Toronto.
  • Shipping - We ship across Canada.

For bulk orders (10+ mugs), contact us for volume pricing.

Step 5: Pick Up Your Mug

Your mug will be printed and ready for pickup. We notify you when it's done.

Design Tips From Our Print Team

  • Wrap-around designs look more professional than small centred logos
  • Dark backgrounds hide the white mug edge better than light ones
  • Faces should be centred so they don't wrap around the handle
  • For gifts, add a message on the opposite side from the main image
  • For businesses, include your logo, website URL, and tagline - every mug is a mini billboard

Ready to Design Your Mug?

Browse All Mug Styles and start designing today.

Dundas Print - 3282 Dundas St W, Toronto, ON. Contact us with any questions.

Related: Custom Mugs Toronto | 10 Custom Mug Gift Ideas for 2026

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