Designing a custom mug is easier than you think. Whether you're making a gift, branding your business, or just want a mug that's 100% yours, this guide walks you through the process.
Step 1: Choose Your Mug Style
The first decision is which mug fits your needs:
| Mug Style | Best For | Size |
|---|---|---|
| Classic Ceramic Mug | Everyday use, gifts, BOGO deals | 11oz |
| 15oz Ceramic Mug | Big coffee drinkers, more design space | 15oz |
| Black Magic Mug | Surprise gifts, reveals | 11oz |
| Gold Trimmed Mug | Elegant gifts, special occasions | 11oz |
| Fluorescent Mug | Fun, bold, eye-catching designs | 11oz |
| Travel Mug | Commuters, on-the-go | 14oz |
| Bulk Order Mugs | Businesses, events, 10+ mugs | 11oz |
Not sure? Our classic ceramic mug with BOGO offer is the most popular starting point.
Step 2: Prepare Your Image or Design
For the best print quality:
- Resolution: Use images at least 300 DPI. Recent phone photos are usually fine.
- Format: PNG or JPG work best. PNG is ideal for transparent backgrounds.
- Dimensions: For 11oz, the printable area is roughly 9.5" x 3.5". For 15oz, about 9.5" x 4.5".
- Colours: Bright, saturated colours print best on white mugs.
- Text: Keep fonts large and readable on a curved surface.
Don't Have a Design?
- Use one of our built-in templates
- Upload just a photo and we print it edge-to-edge
- Send us your idea and we design it for you - contact us
Step 3: Upload and Customize
- Go to the product page for your chosen mug
- Click Upload Image or Customize
- Upload your photo or design file
- Adjust positioning, zoom, and rotation
- Preview your mug before adding to cart
Step 4: Place Your Order
Add to cart and check out. Choose:
- Local pickup - Free. Pick up at 3282 Dundas St W, Toronto.
- Shipping - We ship across Canada.
For bulk orders (10+ mugs), contact us for volume pricing.
Step 5: Pick Up Your Mug
Your mug will be printed and ready for pickup. We notify you when it's done.
Design Tips From Our Print Team
- Wrap-around designs look more professional than small centred logos
- Dark backgrounds hide the white mug edge better than light ones
- Faces should be centred so they don't wrap around the handle
- For gifts, add a message on the opposite side from the main image
- For businesses, include your logo, website URL, and tagline - every mug is a mini billboard
Ready to Design Your Mug?
Browse All Mug Styles and start designing today.
Dundas Print - 3282 Dundas St W, Toronto, ON. Contact us with any questions.
Related: Custom Mugs Toronto | 10 Custom Mug Gift Ideas for 2026
